Press the "windows key" + "r" to get the "Run" window open - Type " printui.exe /s" (There is a space between.Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.First, unplug the USB cable from the printer if present.If the issue persists, try to completely reinstall the drivers as suggested below: Turn on the printer and wait till warm-up period finishes and the printer is idle.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.Let’s try performing a power drain to fix this issue. I see that you are facing issues with the printer where it never stops printing the test pages. Thanks for stopping by the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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